The Alberta Personal Information Protection Act and other applicable privacy legislation contain provisions relating to the collection, use and disclosure of your personal information.
“personal information” means information about you as an identifiable individual.
Generally, unless otherwise permitted or required by law, we will obtain your consent to our collection, use, and disclosure of your personal information. Your consent may be explicit or implied and you may give consent orally or in writing, depending on the circumstances. In particular, if the use and/or disclosure of your personal information would be fairly obvious at the time of collection we will not
#1, Hastings Creds SE, Calgary, AB T2G 4C9 | p: 403-208-8173 |
obtain your explicit consent to that use and/or disclosure. In those circumstances, your consent will be implied.
If a new need arises for the use or disclosure of some of your personal information which we previously collected, we are generally required to obtain your consent for the new use or disclosure prior to commencing that use or disclosure.
You may change or withdraw your consent at any time on reasonable notice, subject to pre-existing legal and contractual obligations, by contacting our Privacy Officer as set out below. However, if you withdraw certain consents, it may limit the manner in which you can make use of the Corporation’s services or otherwise interact with the Corporation. Also, your ability to change or withdraw consent is not absolute. The Corporation reserves the right to continue storing and handling your personal information in those circumstances where we are required or permitted to do so by law despite a change or withdrawal of consent.
Where practical, we will try to collect personal information directly from you. Occasionally, we may need to collect personal information from other sources. In those circumstances, when required by law, we will have those third parties verify that they have obtained your consent to disclose that personal information to the Corporation.
Personal information we collect from you may include, without limitation:
Set out below are certain circumstances where we may use your personal information without obtaining your further consent:
Set out below are certain circumstances where we may disclose your personal information without obtaining your further consent. These are:
Privacy legislation permits or requires the collection, use and disclosure of personal information without the knowledge or consent of the individual in some specific and limited circumstances. We reserve the right to collect, use and disclose your personal information in these limited circumstances without your knowledge or consent. The Corporation may monitor your use of its services to ensure the proper use and operation of those services. As well, we may collect, use and disclose your personal information without your knowledge or consent when that personal information is relevant to an actual or potential legal proceeding or when we are required or permitted to do so by court order, applicable law or regulatory requirements.
In order for you to use some of the features of the Corporation’s website, the Corporation may require that you provide some personal information. Our web server may collect the domain names, IP addresses and the website activity of visitors. This information may be aggregated for the purposes of measuring the number of visits, average time spent on the website, pages viewed, and other similar purposes. The Corporation may use this information to measure the use of our website and to improve the content of our website.
A technology called cookies may be used on certain pages of our website. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so the website can recognize you when you return. Cookies allow us to provide you with tailored information and to provide services to you via the Internet. If your browser permits, you may set your browser to notify you when you receive a cookie or to reject cookies altogether. (See the documentation provided with your Internet browser for more information on cookies and how to disable them.)
When we collect, use or disclose personal information, we will make a reasonable effort to ensure that it is accurate, up-to-date and complete. To do so, we may need to request additional information from you or have you verify your information. If your personal information does change, please inform us of those changes so we may ensure your personal information in our possession remains accurate.
For legal and business purposes we may retain your personal information for as long as it is reasonably needed. Upon expiry of the appropriate retention period, bearing in mind our reasonable legal and business requirements, your personal information will either be destroyed in a secure manner or made anonymous. You should be aware that there are legally required minimum retention periods, which the Corporation must and does observe.
The Corporation recognizes its obligation to protect personal information in its possession and will make reasonable arrangements to secure that personal information against unauthorized access. These arrangements may include: restricting access to personal information to only those individuals with a need to know the information, securing personal information using locked doors and/or filing cabinets and other physical and electronic security measures, as well as contractual measures, such as non-disclosure agreements.
On your written request we will provide you with:
All requests may be subject to reasonable fees and disbursements. Where it is appropriate to do so, we may require advance payment of a deposit or the entire costs of responding to a request for access to personal information. As well, all requests must be in writing and signed by you. We will also require sufficient information and detail from you in order to verify your identity, to properly locate the information, and provide a response.
Your ability to access your personal information is not absolute. The Corporation reserves all rights to not provide access to personal information in the circumstances permitted by law.
We will correct errors or omissions in your personal information, at your request, where that information is in our custody or control. We require that all such requests be in writing and signed by you. We may require sufficient information and detail from you in order to verify your identity, properly locate the information, and provide a response. If you make such a request, we will either:
Corrections or amendments will rarely, if ever, be made to opinions, including expert or professional opinions, as opposed to factual information, which may be corrected if in error.
please contact our Privacy Officer at:
Attention: Privacy Officer
Address: Charger Industries Canada Limited Partnership, #1, 1352 Hastings Cres SE, Calgary, AB T2G 4C9